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Shopping Informations

SHOPPING INFORMATIONS

 

Minimum order amount is 5€. 

Shipping

All products are available to ship worldwide. 

All orders will be shipped between 1 to 5 business days. All international orders will be sent using registered airmail, no exceptions. Priority airmail is not much cheaper than registered airmail, so this extra cost is totally worthy. 

Payments

Paypal (with added fee) and bank transfers accepted. If paying with paypal, the paypal fee will be estimated in the end of the checkout. If you choose to pay through bank transfer, make sure you pay all transaction costs.

Paypal is the default payment method. If you want to pay using Bank Transfer (to avoid fees), please pick "Change Payment" at checkout, and change it to "Transferência Bancária/Bank Transfer".

If paying through paypal, the email confirmation (from Altare store) will be processed manually, so it might take a while to reach you, specially if it's a period of many orders. As long as you receive the immediate confirmation email from paypal, your order is complete, don't worry. 
The order status in your client area is not updated in real time. Our priority is always to ship orders, which means your parcel might be on the way even if the status is not updated. If you need additional info (shipping date, tracking number) please write us an email. 

Privacy Policy

We care about your privacy. None of your information will be shared with any third parties.

 

If you have any question please contact us: This email address is being protected from spambots. You need JavaScript enabled to view it.

Postage chart:

Portes para Portugal (correio registado):
100 a 500 gramas: 3.05 euro
500 a 2000 gramas: 5.40 euro

CTT Expresso até 10 kg: 8.00 euro

É possível envio à cobrança, mediante contacto prévio.

Deixamos de usar correio azul em Agosto de 2016 devido a 2 pacotes perdidos num curto espaço de tempo. Para segurança de todos, só usaremos correio registado a partir de agora.

Postage rates for Europe (registered airmail):
50 grams to 100 grams: 3.90 euro
100 grams to 250 grams: 5 euro
250 grams to 500 grams: 6.50 euro
500 grams to 1 kg: 9.60 euro
1 kg to 2 kg: 15.50 euro

Postage rates for the Rest of the World (registered airmail)
50 grams to 100 grams: 4.30 euro 
100 grams to 250 grams: 5.80 euro
250 grams to 500 grams: 9.10 euro
500 grams to 1 kg: 16.60 euro
1 kg to 2 kg: 24.30 euro

Spain has special shipping prices. To know more about it, register, fill your shopping cart with products and the shipping rates will appear before checkout.